Privacy Policy

Green Chemicals respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we may collect, how we may use it, and how we protect it.

1. Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect information such as:

• Name

• Phone number

• Email address

• Delivery and billing address

• Order and transaction details

• Account information

• Information provided when contacting customer support

2. How We Use Your Information

We may use the information collected to:

• Process and deliver orders

• Confirm and communicate order details

• Provide customer support

• Process returns, refunds, and complaints

• Maintain and manage customer accounts

• Improve our products, services, and website

• Prevent fraud, misuse, or unauthorized activity

• Send service-related communications

Where permitted, we may also use information to communicate promotional offers or updates. Customers may request to stop receiving promotional communications.

3. Payment Information

Payment information may be processed through applicable payment providers. Green Chemicals does not intentionally retain sensitive payment credentials such as complete card information unless required and permitted for legitimate business purposes.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember user preferences, understand website usage, and provide a better browsing experience.

You may be able to manage or disable cookies through your browser settings; however, doing so may affect certain website features.

5. Sharing of Information

Green Chemicals may share necessary customer information with trusted service providers, such as delivery partners, payment providers, technology providers, or other parties required to process an order or provide a requested service.

We do not intend to sell customers' personal information to third parties.

6. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links or integrations to third-party websites or services. Green Chemicals is not responsible for the privacy practices or content of third-party websites.

Customers should review the privacy policies of third-party services before providing personal information.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

9. Changes to This Policy

Green Chemicals may update this Privacy Policy from time to time. Any changes will be published on this page and will become effective once posted.